09_Why don’t design and sales get along?

In my experience, design employees and sales employees often did not get along.
According to a design employee, “Sales employees just say ‘yes’ at the customer’s site.
According to a sales employee, “The designer can’t understand me.”
They belonged to the same company and should have shared company policies, but they were not united.
Today I think about the disagreement between design and sales employees.

[Reason for disagreement #1: Different sections or departments]
Because different sections or departments have a distance between the sales person and the designer, and thus, the deterioration of the relationship will not interfere with normal business operations.

[Reason for disagreement No. 2: Differences in values]
Designers are responsible for developing new technologies.
It is difficult for them to find value in people who do not develop new technologies.
For this reason, they do not make an effort to have a good relationship with salespeople, and when this relationship deteriorates, they do not try to repair it.

[Reason #3 for disagreement: lack of greeting and daily conversation]
If they are seated far from each other, there is no greeting of good morning, nor any other daily conversation.
They may misunderstand the other person’s personality in a way that is filled with their imagination.
This may make the relationship worse, but it will not make it better.

○Conclusion
I think the first step toward uniting design and sales employees is to bring their seats closer together.
If they see each other working hard and greet each other every day, they will be able to understand each other correctly.
As a result, the company’s performance will improve, salaries will increase, and work will become more enjoyable.